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Shipping & Delivery

This policy explains how delivery, returns, and refunds are handled for orders placed on miniglobe.in.

Delivery

We deliver products across India. Orders are processed within 1–3 business days and shipped directly from third-party suppliers.

Estimated delivery time is 5–10 business days, depending on customer location, supplier availability, and courier operations. Shipping charges, if applicable, are displayed at checkout. Tracking details are shared once the order is dispatched.

MiniGlobe is not responsible for delays caused by courier partners, natural events, public holidays, or incorrect address details provided by customers.

Return Window

Return requests must be raised within 3 days of delivery.

Eligible Return Reasons

Returns are accepted only in the following cases:

  • Damaged product
  • Wrong product received
  • Missing items

Return Conditions

Products must be unused, in original condition, and returned with original packaging. Clear images or videos of the issue are required for approval.

Refunds

Approved refunds are processed within 5–7 business days and credited to the original payment method.

Privacy Policy

MiniGlobe (“we”, “our”, “us”) is operated by AXPIR TECH INDIA LLP, located at CC 54,2593-5, Kadavanthara, Bose Nagar, Kochi, Kerala, India – 682020. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from miniglobe.in.

Information We Collect

We may collect personal information including your name, mobile number, email address, shipping and billing address, order details, payment confirmation (no card details), communication history, and basic device or browser information.

How We Use Your Information

Your information is used to process and fulfill orders, arrange delivery, communicate order updates, respond to customer support requests, improve our services, and comply with legal requirements.

Sharing of Information

We may share necessary information with logistics partners, payment gateways, and product suppliers strictly for order fulfillment. We do not sell, rent, or trade customer data to third parties.

Data Security

We take reasonable technical and administrative steps to protect your personal data against unauthorized access, loss, or misuse.

Cookies

Our website uses cookies to enhance browsing experience and analyze traffic. You may disable cookies in your browser settings.

Contact Us

For privacy-related concerns, contact us at:

Email: [email protected]


Phone: +91 81118 52030

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